Return Policy
We are committed to providing the best customer satisfaction possible. We
will gladly refund or replace any defective item and most non-defective
items. However, we reserve the right to charge a restocking fee of up to
25% of the order. Within 30 days of receipt of your order; you may return
products that:
- Are in their original packaging
- Have original manufacturer information
- Are not used, installed, or disassembled
- Are not damaged due to incorrect installation
- Do not having missing parts, hardware or instructions
The following orders are NOT returnable:
- Custom or special orders
- Automotive repair manuals
- Electrical Parts and Components (Such as: ECU's, Push Button Units,
relays, air mass meters, etc)
Once we have received your return, conducted an inspection of the return,
and verified that your return meets the above guidelines, a full refund
will be issued. All applicable sales taxes will be refunded. The cost of
shipping will be credited only in those instances that the return is a
result of our error. C.O.D. shipments will not be accepted.
Items incorrectly shipped to BuyEUROparts will not be returned. Items
not purchased from BuyEUROparts will not be accepted. Items shipped
without an RMA# will not be accepted.
Core Returns
If you would like to return an item associated with a core return value,
please submit your request through our Returns form. Please note:
- All fluids must be drained from the core
- The core must be securely wrapped in plastic and sealed
- Cores must be returned in the packaging used in the shipment of the
order sent to you
- Your core will be inspected to determine if the core is rebuild-able
- Core return shipping charges are the responsibility of the
customer. These are not refundable.
Refunds
We will issue a full refund for any returned products when your return
meets the above requirements. The cost of shipping will be credited only in
those instances where the return is a result of our error.
Damaged Products
If your product has been damaged in shipment, please email gary at jabbahursty@gmail.com for a RMA number and address.
Returns within 24 hours of receipt of your product to begin the returns
process. We'll then contact you via email with further instructions on
filing your claim.
Euro Spec Cars
If we make a mistake we fix it at our expense. If you make a mistake, you're on the hook for that.
If you have a Euro spec car and don't say so and get a US spec part you can't use, well, that's
your mistake. We love euro spec cars, and can get most parts for them, but you have to tell us
you have one, there is no way for us to know you have a car that was never sold in the US. Note
also that the search engine on this site, unless otherwise indicated, only applies
to US spec cars.
Guarantee
BuyEUROparts guarantees the workmanship of the products sold. If you
have received a defective product, please review the manufacturer
information included with your new product. If you wish to return it,
please visit our returns form for more information.
Questions, problems, suggestions?
If you have any problems with your order, please don't hesitate to contact us.
You can reach us by phone, fax, or email. To issue a Return Authorization
request, please email Gary at jabbahursty@gmail.com for a RMA number and address.
Gary Hurst
BuyEUROparts
